FAQ´s (Frequently Asked Questions)
What services does Your 24/seven Doc offer?

We offer Medical Counseling in Primary Care 24 hours, 7 days a week, 365 days a year. Our doctors can attend any non-emergency medical conditions using our App or Website.

What is Your 24/seven Doc?

It is a telehealth service that allows patients to receive an immediately support and guidance from a primary care physician using video, voice calls or text messaging, in a secure and private setting. Also, our primary care physician can advise specialist care or further consultation.

How Does Your 24/seven Doc work?
You need to download and connect through our App or connect to our website. Provide login information or buy our online service and select the media (video, call or chat) of your preference to receive the medical consultation.
Can the provider of Your 24/seven Doc prescribe medication and send prescriptions to a pharmacy?


Can Your 24/seven Doc help in emergencies?

Our medical professional responds to a non-emergency medical consultation through our App or Website. In case of an emergency you need to call 911 or go to the nearest hospital.

Is my information safe, private and, confidential?

Security and confidentiality are very important for Your 24/seven Doc, we have restricted access to the data of our patients. We are 100% HIPAA compliant and your medical information will not be shared without your consent.

Can I choose the doctor I want to see?

Yes, Your 24/seven Doc allows you to schedule an appointment with one of our doctors of your preference if you wish.

Can I schedule a follow up?


Can I use Your 24/seven Doc services out of USA?

YesYour 24/seven Doc gives you access anywhere, anytime to our App or Website. For the best experience please assure you have a high-speed internet connection.

Do you have more questions?

Do you have more questions?